I am shocked by the lack of efficiency and the fees charged by American banks! Having lived mostly in Europe, and now residing in the US, I am completely unable to understand American banks.
Checking is costly
I have stopped using checks years ago. But in the US they are still used! Even though debit and credit cards are accepted everywhere, people still use checks. But checks are much more costly for banks than electronic cards. They also take more time to write and control whenever they are used. So the costs as well as the transaction costs are higher. But still there are tens of millions of checks written every day!
This is wild. But I have started to notice why. The first thing is that banks in the US are extremely bad when it comes to electronic payments and transfers, both in terms of efficiency and in terms of the costs (or the fees they impose on users). So the incentives for discontinuing the use of checks for consumers are small.
This is a sad state of affairs. Both the banks, the customers and the US economy lose out on this. Loss of efficiency in the end translates into higher costs for users and hurts the competiveness of American businesses.
Electronic transfer efficiency
I am used to a transfer from one of my own accounts to another of my accounts taking no time at all. Here in the US it takes a day. Transfer to somebody else’s account with the same bank, I am used to taking 1-2 hours. Here it is one to two days. Transfers to other banks I am used to taking 1-4 hours. Here it is 3-5 business days.
But electronic wiring and computers are just as fast in the US as in Europe. So the explanation for this is not technical. It’s simply the banks keeping the money for a while to profit from the float (the accumulated interest of all funds being in “limbo” on the way from one account to another). But this kind of greediness slows down business and imposes business costs on others! And it makes customers angry all the time.
Fees
The cost for an electronic payment is microscopic. Yet in the US the charges for some transfers are dollars instead of cents! How is it possible? I pay 3 bucks to use an ATM to take out money from an account in Europe. Bank of America, which charges this fee, has a cost on this transaction which is unlikely to be higher than 5 cents. How come they are allowed to charge this outrageous amount?
According to CNN money American consumers actually paid more than $36 billion in various fees in 2006! They write that a
.. government study on bank fees released Monday revealed that consumers are ill-informed about the fees they are paying on their checking and savings accounts.
The report, published by the Government Accountability Office, found that some fees assessed by at banks, thrifts and credit unions have steadily increased in recent years – in some cases by double digits.
Overdraft fees, for example, rose 11% between 2000 and 2007, according to the study. Other charges however, like monthly maintenance fees, have declined in recent years.
Regulation
Philosophically, I am a liberalist. I want the market to take care of things. But when markets fail, they need to be regulated. I will write more about the American banking industry later. But to my mind this is an industry in dire need of regulation. It’s really shocking to see that this is possible in the country that really is in the forefront technologically as far as Internet, computers and software is concerned.
It is truly remarkable, isn’t it, that the country with Microsoft, Intel, Dell, Facebook and Google is at the same time at the level of a third world country when it comes to the quality of its banking system?